Moonstruck Specialty Store, Logo
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About Us/Returns/Contact Us

As a child growing up I was always in awe of my fashionable Mother. She was a working (outside of the home) Mom in the 50's. My love of fashion came from her. She always had beautiful clothes, shoes, purses, jewelry (and hats) that matched or coordinated with her clothing. We almost always shopped at small boutiques in New Orleans. I remember driving to many boutiques each Saturday to find just the right items to complete each outfit. When I became a teenager, I still loved shopping at the boutiques but tired of going from store to store to find everything we wanted or needed. I probably was 15 when I told my Mom, one day I am going to have my own boutique where you can find everything, shoes, clothing, jewelry, purses and gifts all in one place. Many, many years later I have that store & love being able to bring so many wonderful treasures into the store and online at great prices. Our goal is to provide you with the very best service and products in a fun, upbeat and relaxing atmosphere. We always have food and drinks available, comfortable seating, the best sales associates anywhere and complimentary gift wrap. If we don't have an item you are looking for we will do our best to find it for you.

Please know that we value all of our customers in which many have become friends, we do not share our customer information with anyone and you can always be assured your purchases & personal information will remain private.

At Moonstruck we believe in paying it forward; therefore, we donate to local schools & charities. Please refer to our Fundraising page to learn how you can receive donations/raise money for your school or organization at Moonstruck.


Happy Customer

Returns

At Moonstruck we always want you to be happy with your purchases. If you are not satisfied with a purchase we will do everything we can to make it right for you. We inspect every item before we ship to you but if you receive a defective item, please e mail or call us within 5 business days. Our phone number is 864-627-4046, e mail us at moonstruckgifts@bellsouth.net. *If you want to return an item we will issue you a store credit if you return the item within 21 days of purchase. For items to be eligible for return they must have original tags still attached to the item, the item(s) must remain unwashed and unworn. We enclose a return form in each package. Please complete the form and return to us as soon as possible. Items returned that meet our criteria will receive a store credit for the amount of purchase, less shipping charges, unless a mistake was made on our part, in that case we will refund your shipping charges.


In store purchases may be returned within 14 days for a store credit*. Tags must be attached to receive a credit and accompanied by a receipt.

*Personalized Items, Jewelry and Designer handbags are not returnable. Items returned that were received as gifts will receive a store credit, excluding personalized items.

  

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